Welcome to QueueForm. By using our website, platform, or any related services ("Service"), you agree to the following Terms of Use ("Terms"). Please read them carefully.

1. Acceptance of Terms
By accessing or using QueueForm, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Service.

2. Description of Service

QueueForm is a software platform that helps businesses run high-converting campaigns for pre-launch, waitlists, and word-of-mouth marketing via embeddable forms and widgets.

We reserve the right to modify or discontinue any part of the Service at any time, with or without notice.

3. User Accounts

To access certain features, you must create an account. You agree to:

• Provide accurate and complete information.

• Keep your login credentials secure.

• Notify us immediately of any unauthorized access.
  
  

  4. Acceptable Use

You agree not to:

• Use the platform for unlawful or abusive purposes.

• Attempt to disrupt or compromise our infrastructure.

• Access data not intended for you.

• Upload or distribute spam or malicious software.

Violation of this section may result in suspension or termination of your account.

5. Intellectual Property

All content, branding, and technology on QueueForm are the property of QueueForm and protected by applicable intellectual property laws. You may not reproduce, resell, or reverse-engineer any part of the Service without our permission.

6. Payments and Billing
Some features of QueueForm are provided for a fee, but some are paid features. You agree to:

• Provide valid payment information.

• Authorize billing for applicable charges.

• Abide by our refund and cancellation policy as shared at the time of purchase.

7. Fair Usage Policy

a. Lifetime Plan Users

To ensure fairness and sustainability:

• Lifetime plans come with reasonable usage limits to prevent abuse.

• These include data storage, API usage, and monthly campaign activity thresholds (e.g., number of form submissions, traffic served).

• If your usage consistently exceeds our fair limits, we may contact you to upgrade or throttle non-critical features.

  
  

b. Enterprise Users

Enterprise customers may have custom agreements. However:

• Automated abuse, high-frequency scraping, or violating rate limits is not permitted.

• If usage significantly deviates from the agreed limits or terms, we may request adjustment or apply surcharges.

We want you to succeed — our goal is to support genuine usage, not restrict you unfairly.

8. Termination

We reserve the right to suspend or terminate your access to QueueForm for violations of these Terms. You may also cancel your account at any time.

9. Limitation of Liability

QueueForm is provided "as-is". We do not guarantee uninterrupted access, and we are not liable for any loss or damages resulting from your use of the Service.

To the maximum extent permitted by law, our total liability will not exceed the amount you paid us in the last 12 months.

10. Governing Law

These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Patiala, Punjab, India, unless otherwise agreed.


11. Changes to Terms
We may update these Terms from time to time. Continued use of QueueForm after changes constitutes acceptance of the new Terms.

12. Contact
For any questions, concerns, or disputes, please contact us: hello@queueform.com